Our services

Microsoft expertise.
Built around you.

From ERP and CRM implementation to the applications, integrations, and reporting around them. We help you plan, build, connect, and improve your Microsoft business systems.

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01 / ERP & operations

Business Central ERP

Implement and optimize Microsoft Dynamics 365 Business Central for finance, operations, inventory, purchasing, sales order processing, projects, reporting, and connected business workflows.

Explore Business Central ERP

How we help

  • New Business Central implementations
  • ERP modernization assessments and roadmaps
  • Finance, operations, and process design
  • Configuration, data migration, testing, and training
  • Power BI, Power Automate, and integration planning

02 / Modernization

GP to Business Central migration

Plan the next chapter for your Dynamics GP environment. We help you assess readiness, understand the tradeoffs, and map a realistic path to Business Central.

Explore Dynamics GP & migration

How we help

  • GP environment and process assessment
  • Migration readiness and fit-gap analysis
  • Data cleanup and conversion planning
  • Integration and report replacement strategy
  • Business Central implementation and adoption support

03 / Customer operations

CRM & Dataverse

Build customer, sales, service, intake, case management, and operational CRM solutions on Dynamics 365 and Dataverse, with the right data model and workflows behind them.

Explore CRM & Dataverse

How we help

  • Dynamics 365 Sales and service process design
  • Dataverse tables, security, forms, views, and business rules
  • Customer data cleanup and lifecycle design
  • CRM reporting and operational dashboards
  • CRM to ERP and portal integration

04 / Applications & experiences

Custom applications & portals

When standard ERP or CRM screens are not enough, ArcticTech designs applications, portals, and interfaces that make business processes easier for employees, customers, vendors, and partners.

Explore Applications & portals

How we help

  • Power Apps and model-driven applications
  • Power Pages and custom web portals
  • Internal workflow applications
  • Customer and vendor self-service experiences
  • Custom software extensions around Microsoft systems

05 / Connected workflows

Integrations & automation

Connect ERP, CRM, portals, reporting platforms, finance tools, document workflows, and external systems so teams stop re-entering data and start trusting the process.

Explore Integrations & automation

How we help

  • API, file-based, and cloud integration patterns
  • Power Automate workflows and approval routing
  • ERP, CRM, portal, and third-party system synchronization
  • Workflow modernization and exception handling
  • Integration monitoring and support planning

06 / Practical AI

AI & Copilot enablement

AI work should start with data, process, governance, and a clear use case. ArcticTech helps identify practical ways to use Microsoft Copilot, AI-assisted workflows, and agent concepts inside business applications.

Explore AI & Copilot enablement

How we help

  • Copilot readiness assessments
  • AI-assisted intake, summarization, routing, and reporting workflows
  • Responsible AI design for business processes
  • Knowledge, document, and case workflow concepts
  • AI-assisted software delivery and operational improvement

07 / Data & insight

Reporting & analytics

Give leaders and teams a clearer view of finance, operations, customer activity, and process health with reliable reporting built on the systems that run the business.

Explore Reporting & analytics

How we help

  • Power BI dashboards and operational reporting
  • ERP and CRM reporting strategy
  • KPI definition and data quality review
  • SQL and Dataverse reporting support
  • Executive, finance, operations, and service reporting packs

Need a starting point?

Let’s find the right fit.

Start with your current systems, the work that needs to improve, and the priorities ahead.

Book a Consultation